General Terms & Conditions
💳 Payments
- Payment accepted: cash (IDR), local bank transfer, debit, Visa, Mastercard
- 2% fee applies to international card payments
- All international payments are processed in Indonesian Rupiah (IDR)
- Foreign exchange rates and conversion fees are determined by your bank
- We are not responsible for currency exchange rate discrepancies
❌ Cancellations
- Must be received in writing during business hours (08:00–17:00 GMT+8)
- After-hours messages will be considered received the next day
- Travel insurance is strongly recommended
Cancellation Policy:
✅ 72+ hours before activity: Full refund/no charge
⚠️ 24–72 hours before: 50% fee
🚫 Less than 24 hours: 100% charge
Student Diver Terms & Conditions
I understand that as a student, it is my responsibility to complete all required eLearning before the start of my course, unless otherwise agreed upon by my instructor.
📘 Required eLearning
- Discover Scuba Diving: all eLearning and required forms
- Open Water Course: eLearning Modules 1–5 and Quizzes 1–4
- Advanced Open Water Course: eLearning modules for Deep, Underwater Navigation, and the 3 additional specialty dives as assigned by the instructor
⏰ Failure to Complete eLearning
If I am unable to complete the eLearning before the start of my course, I must inform my instructor at least 24 hours before the scheduled start date.
If I fail to do so, I understand that I will be responsible for any additional charges that result, as follows:
- Discover Scuba Diving: full payment of the program not completed 💸
- Open Water Course: payment for any additional day(s) required to complete the course beyond the original schedule 🗓️ (Example: if the course is delayed by one day, one extra day will be added to the total cost.)
- Advanced Open Water Course: payment for any additional day(s) required to complete the course beyond the original schedule 🗓️ (Example: if the course is delayed by one day, one extra day will be added to the total cost.)